UX Process

Flow Diagram

My Lucid is full of Flow Diagrams showing pathways for very complex medical processes: varicose veins and Mohs surgeries, AAA scans, ophthalmology (OCT) scans, etc. To ensure accuracy, I study the process that I need to map. I never, ever skip this step. So, what is this about?

A Flow Diagram in the UX process is a vital tool that outlines the complete path users take when interacting with a system, website, or application. This diagram maps out each step, decision point and status change within the user experience, providing a clear and concise visual of the user’s progression through various tasks.

I use it as a tool in designing medical EHRs (Electronic Health Records) for mapping out each step and decision point in the complex medical processes.

See the Case Study below.
Project: Hotel Website, Desktop

Pathway: The ideal user flow, from the homepage to the booking summary page.